About Vital: Dynamic Cloud IT Solutions, Microsoft Support and Managed IT Services


Our goal is to provide transformative new possibilities that take your business further. Led by our passion for Cloud services, our expertise in Microsoft solutions and our dedication to ongoing Managed IT support, we provide the best possible solutions that build the best possible businesses.

We partner with our clients to perfect their technologies, using our inspired Cloud strategies


For over 15 years, we’ve been proudly helping businesses navigate operational challenges, discover new ways of working and take their enterprise from strength to strength.
Whatever the sector, we support and transition businesses from SMEs up to Mid-Market enterprises.

We’re driven by our clients’ needs as much as our technologies, which is why we’re accredited at the highest levels with industry-leading providers. Whether on-prem, in the cloud, or part of the hybrid workforce, you’re supported by the best technologies and managed by their most experienced technical experts.

Our Partner Accreditations

ISO9001 & ISO27001 Accredited

Microsoft Gold Partner

Microsoft Azure Cloud Partner

Datto Platinum Partner

Watchguard Gold Managed Security Partner

Cyber Essentials

Providing specialist solutions across multiple industries, including Finance, Legal, Medical, and Recruitment,we keep businesses in fast-moving industries online, protected and compliant.

The Vital Values


People First: We source only the most capable technical experts and invest in their knowledge. Our people’s abilities grow with the speed of your business and the world’s technical landscape.

  • Award-winning members of Microsoft-owned and regional apprentice schemes
  • Regular contributors to charity initiatives, including the Harrogate Homeless
  • Project, Computers for Charities and regular local community projects

Customer-Focused: We’re customer-first, technology second. Our solutions are based only on what you want to achieve – not what our IT solutions can.

  • Onsite support as standard for all support packages
  • Full personal and helpdesk support, for both onboarding and ongoing needs.

Innovative: We’re at the forefront of the technical landscape, observing the latest in Managed IT and Cloud technologies to source solutions that benefit businesses.

  • Service-led partnerships mean we’re independent and non-biased, while still being fluent in our chosen technologies
  • Full personal and helpdesk support, for both onboarding and ongoing needs.

Evolving: The technical landscape waits for nobody. We strive for the latest partner programmes and industry accreditations, keeping us capable, compliant and competitive.

  • We’re regularly and religiously upskilling through our training and apprenticeship schemes
  • We’re specialists in Infrastructure-as-a-Service and Software-as-a-Service offerings, ensuring our service offerings expand with your software’s capabilities


It’s having a whole team of specialists at your fingertips, without the costs

Gareth Turner, Managing Director, WSG UK

Complete Coverage – Whatever IT Takes


Rapid Response Times, At All Times – Your round-the-clock solutions are for nothing without round-the-clock support.
We’re available 24/7/365, with rapid remote responses.

Provisioners and Partners – We’re here to serve, not to sell. Whatever IT solutions we implement, we give them lasting
longevity with ongoing technical support via our 24/7/365 helpdesk.

Specialist Support from SME to Mid-Market – Wherever your business is going next, our Cloud technologies keeps your solutions dynamic. Our experience with multiple sectors and technologies means we’ll expertly balance your scope with your scale.

Security Assured – The modern enterprise needs complete protection – both on-prem and in the Cloud. We deliver complete cyber security, enforced with the latest in SIEM surveillance and Zero Trust protective measures.

Strategic Support – It’s our solutions that matter, not just our technologies. We work to your company’s needs, goals and specifications, then get you there using our technical expertise.

Over 15 years of experience – From industry veterans to technical innovators, our multiple Microsoft specialists bring a breadth of experience to your new Cloud solution.

Part of Air IT – With mature operations and almost 500 technical experts across our UK offices supporting over 2,300 SME clients, we have the skills and experience needed to support all your technology requirements under one roof.


Our previous provider was doing a job but Vital have taken that to the next step. They are very responsive and understand our business

John Duffey, Commercial Director, Triton Construction Limited

The Full Suite of Services


Relied on by Multiple Industries and Enterprises


From Medical to Manufacturing, Property to Public Sector, hundreds of companies across multiple industries rely on our Cloud IT Support to broaden their business capabilities.

Regular Industry Award Winners


Our awards demonstrate our dedication to Managed IT excellence, customer service, and providing the best possible delivery of our partner solutions

industry award-winning services

Autotask Partner
of the Year

industry award-winning services

Synaxon Partner
of the Year

industry award-winning services

MSP500 top 10

industry award-winning services

Microsoft Apprentice
Partner of the Year

industry award-winning services

National Apprenticeships Reward

People-Driven, Proactive and Progressive, we provide the Managed Cloud IT Support that helps you expand, evolve and achieve.



It’s advice on what you don’t know, there is a huge amount of information that the team at Vital have

Mark Plummer, General Manager, Platinum HPL

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