We are currently recruiting for a Trainee Technical Account Manager to join our growing team.
The Trainee Technical Account Manager position is an ideal role for capable, well presented IT “all-rounders” with a desire to develop their IT career in a customer facing commercial direction alongside the continued development of your technical IT skills.
This is predominantly an on-site support role with progression and development into our Technical Account Manager team.
You will work with and directly support our existing team of Technical Account Managers, providing day to day onsite/field based support at our clients throughout Yorkshire.
Typically this can involve hardware, software and network troubleshooting and support where our remote helpdesk based support teams have been unable to resolve an issue.
You will also be carrying out the installation of common IT equipment including desktops, laptops, peripherals, networking equipment and the like.
As a trainee TAM you will also assist the TAM team in a number of exciting ways that will help you to develop your own commercial, relationship and management skills as you develop a career within our TAM team
- new client on boarding
- client meetings, proposals and solution design
- varied and exciting technical project work such as server and cloud installations and migrations.
Trainee Technical Account Managers will ultimately have the opportunity to develop within our TAM team into junior or full technical account manager positions where you will take end to end responsibility for helping guide, support and develop our client relationships and our clients’ use of technology to further their own businesses.
The role will suit outgoing, well presented and strong communicators with broad technical skills, who seek to develop a career within the IT sector that combines both technical and customer facing skills.
You should have a strong and broad base of technical IT skills covering desktop, network, server and cloud environments and be able to demonstrate excellent communication and interpersonal skills required for this role
Salary £17,000 to £22,000 per annum dependent upon experience.
If you feel that you have what it takes to join the Vital team, please contact us via careers -at- vital.co.uk with a copy of your CV and covering letter.